Restore Hand Therapy

Compassionate Clinical Excellence

We provide specialised treatment of all hand and elbow and arm injuries and issues such as pain, trauma, post surgery rehab, upper limb dysfunction, sport and work injuries, we also provide custom splinting, ergonomic and joint protection programs, arthritis care and simple wound and scar management plus more.

Restore Hand Therapy

About Restore Hand Therapy

Restore Hand therapy is a Private Occupational Therapy Practice providing exceptional and compassionate HAND THERAPY. Restore Hand therapy was established in 2018, operating from Restore Allied Health in Central Ballarat.

Do you have private health cover with extras for Occupational Therapy?

We can process payments for most insurers including  TAC, DVA, Medicare and EPC (Enhanced Primary Care). 

We accept Workcover referrals however we do not invoice insurers.  Payment for services must be made on the day of treatment.  We will provide necessary receipts for clients to claim reimbursement from employers or insurers.

A referral is not required unless you are a WorkCover, TAC, DVA  or EPC patient.

Privacy Policy



If you, or a close contact h has been instructed to self isolate or be tested, please ring the clinic on 5303 0333 to make alternative arrangements for treatment.

Our practice has implemented changes to our procedures for making appointments and entering our building, which is in line with recommendations from The Victorian Department of Health.

These new procedures are in place to ensure the best ongoing care for all our patients and staff, to help stop the spread of Covid-19.

If you are experiencing any of the below symptoms, please contact The Department of Health Hotline Service on 1800 675 398.

  • Headache

  • Loss of smell

  • Fever

  • Cough

  • Sore Throat

We offer Telehealth consults for all patients who do not wish to attend the practice for a physical consult. These appointments can be booked online by visiting or by contacting the clinic on 5303 0333.

All of our staff members have completed the Infection Control Training through The Department of Health Victoria.

For the most up to date information and state policies surrounding the Coronavirus please visit

Our Team

Karen profile.jpeg

Our Team

Karen Goodwin 



Associate Member Australian Hand Therapy Association 

Karen has been an Occupational Therapist for more than 16 years, working in Australia and the Scotland.  She is a great all round OT with a long standing special interest in Pain Management and Rehab.  Karen has a wonderful ability to connect with her clients and is very practical and functional in her approach to hand rehab.  Karen particularly enjoys working with degenerative conditions such as arthritis, to help maximise function, minimise pain and stress in an efficient and practical way.

Karen is working towards her Accreditation status with the AHTA and in the process of completing her course work and mentorship and is loving the variety of diagnoses we see at Restore.
In her spare time Karen is a keen gardener, loves to travel when she can, and is a dedicated CFA volunteer in her community of Talbot. 

We are very lucky that Karen has joined the team and she works Monday, Tuesday, Thursdays and Fridays.

JK Portrait Square Web .jpeg

Jennifer Kaess



Accredited Hand Therapist as awarded but the AHTA

Dip Appl Sci (P&O)

Certified Hand Therapist (CHT USA) 

Jen has been practicing Hand therapy for more than 25 years.  She has achieved the highest clinical recognition of her skills by achieving Accredited Hand Therapy status (AHTA) and the internationally recognised Certified Hand Therapy designation (USA).  She is passionate about working with her patients to achieve their goals in a compassionate and connected, evidence based way.  She is a master at keeping you chatting and distracted while working on your hand and arm.  She sustained a serious wrist fracture when she was living and working as a Hand Therapist in the USA.  This has given her a unique perspective of the anxiety, pain, frustration and need for patience, that an injury to the hand means in your life. 
When not at work, Jen enjoys cooking for her family and friends.  You will often find home-made treats at Restore, for all to enjoy.  She wishes she had more time for pottery and loves to travel, but Ballarat will always be her home. 


Renee Rock



Accredited Hand Therapist as awarded by the AHTA

Certified Hand Therapist (CHT USA)

Renee has been an Occupational Therapist for more than 20 years, working in Australia and the UK before finding her passion in Hand Therapy 14 years ago. Renee has received her Certified Hand Therapy certification (USA) and is an Accredited Hand Therapist (as awarded by the AHTA). It is the combined art and science of hand therapy and especially the intricate hand function that continually inspires Renee. She loves learning about the brain and the intricate relationship with the hand. She also has a keen interest in wrist rehab. Renee is passionate about health and wellbeing and assisting patients to return to all things they love following their hand injury or disability.


Our Opening Hours

Mon - 9am- 6pm

Tue - 8am-5pm

Wed 9am-5pm

Thurs 9am-6pm

Fri 9am-4pm
After Hours By Appointment


Contact Us

10 Errard ST N
Ballarat, Victoria, 3350

03 5303 0333

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